1. Search and find
You can easily browse our shop or search for specific products.
2. Products in your shopping basket
When you like a product you simply need to click the “add to shopping basket” button and it will be added to your basket.
3. View and amend your shopping basket
When visiting our website you can view your shopping basket at any time by clicking the “shopping basket” link at the top of the page. In shopping basket view you can change the quantity of an item or remove the item altogether. The overall total of your order is also shown here.
4. Enter your address
When you are happy with the products you have chosen you will be taken from the shopping basket view to select your customer account. If you are already a Götz Shop customer then log in and your order will be completed immediately. If you’ve not yet created a customer account you can choose to open an account after your order. You will then be taken directly to the address entry page. Enter your invoice address and if required an alternative delivery address. On setting up a customer account here you can choose your username and password for your next visit.
5. Select payment method
Simply select the most convenient payment method with a click of the mouse. Within Germany you have the options of paying by direct debit, credit card, prepayment, invoice, PayPal or cash on delivery. For delivery to Austria payment can be made by credit card, prepayment or PayPal.
6. View and confirm your order
After your order has been completed you will be able to see the information of your order (address, delivery address, payment method, shopping basket) and you can make any corrections. If all of the information is correct, dispatch your order with a single click. You will receive an order confirmation by email.
7. And then it’s down to us!
Once we have received your order it will be immediately forwarded to our dispatch department. If you have chosen to make payment by prepayment, your order will be dispatched immediately after receipt of payment.
8. Unpack and enjoy
When the goods arrive, please check the package for any damages that may have occurred during transportation and if necessary let the courier know immediately. The vast majority of our deliveries arrive intact. If the goods are visibly damaged on arrival please inform the courier immediately.